Stefano Boffino
Business Analyst

Linking IT with

business needs

About Me
18
Years
Experience
Working in IT

Who am I

Senior Business Analyst with over +18 years of experience leading systems implementations, integrations, migrations and continuous application improvement for a diverse range of industries – Healthcare, Finance, Retail, Fashion, Manufacturing and Warehousing.

I possess expertise in different ERPs and e-commerce platforms, allowing me to effectively provide recommendations to improve internal business operations and external customer-facing strategies.

Deliver high-end value to businesses, by helping them to develop and drive forward their roadmap of customer experience improvements, business transformation activities and operational efficiencies.

What I Do

My specialization

business analysis

Engaging with business leaders and users to understand how data-driven changes to processes, services, software and hardware can improve efficiencies and add value. Being sure those ideas are technologically feasible and financially and functionally reasonable.

erp consultancy

Deploying and maintaining enterprise resource planning (ERP) software for clients. Determining clients' business needs, developing customized ERP solutions, and integrating ERP applications with existing infrastructure.

Process analysis

Identifying areas where businesses can improve processes and workflows in order to remain competitive in their industry. Meeting with company managers and stakeholders to identify areas for improvement and develop strategies to enhance business processes.

Work Experience

Work Experience

Feb 2022 - Now
VML (formerly Wunderman Thompson)
Business Analyst – Technology Consultant

Collaborating with cross-functional teams, including developers, designers and project managers to ensure the successful implementation of digital solutions for clients.

Apr 2020 - Nov 2021
Boffino Ltd
IT Business Consultant (Freelancer)

Provided technical and functional analysis, recommendations and solutions to improve data and software systems for businesses.

Mar 2019 - Feb 2020
Sofa.com
Business Analyst (Contract)

Hired to analyse, document and propose solutions for changes and enhancements to Microsoft Dynamics NAV 2015.

Dec 2018 - Jan 2019
James Finlay (ME) DMCC
Business Analyst (Contract)

Hired to plan and manage the data migration of an old ERP system to NAV 2016.

Oct 2016 – Nov 2018
Finlays
Business Systems Manager

Led successful projects by fully understanding business logic across Finance, Trading and Warehousing in order to define and manage the systems strategy.

Jul 2015 – Sep 2016
White Stuff – Fashion Company
Microsoft Dynamics NAV System Support

Provided advice and practical assistance to system users (~250 users) and stores (110 in the UK - 20 international) in a fast-paced and dynamic Retail environment.

Aug 2013 – Jun 2015
TVision Technology Ltd
NAV Support Desk Consultant

Provided Microsoft Dynamic NAV consultancy and support to key users from over 60 different companies.

Apr 2010 – Nov 2012
Assioma.net IT Consultancy company
IT Business Process Analyst

Team leader with responsibility in process analysis and project management in the Service Desk environment. Analysis and optimisation of IT flow with ITIL methodologies.

Nov 2005 – Dec 2009
Dolce & Gabbana Industry
Business Analyst

Responsible for delivering project management and business analysis that led to improved controls and efficiencies in infrastructure and operational processes.

Education

Education

Bachelor Degree
University of Eastern Piedmont ‘Amedeo Avogadro’
2001 - 2005

Bachelor Degree in Information Technology
Dissertation: ‘Configuration of a VoIP network using CISCO Technology’

Diploma Certificate
Istituto Tecnico Industriale ‘Giacomo Fauser’
1995 – 2000

Diploma Certificate in IT (A-Level)

Certifications

Prince2 Foundation
Peoplecert, London - Feb 2018

Teaches how to consistently deliver projects on time and within budget, manage risk and mitigate perceived problems.

Microsoft Dynamics NAV
Prometric, London - Oct 2014

Microsoft Dynamics NAV 2013 Core Setup and Finance

ITIL V3 Foundation certification
Jan 2011

Set of detailed practices for IT activities that focus on aligning IT services with the needs of business.

My Works
01

Cheeky Chappy

Fashion
02

Sofa.com

Retail
03

James Finlay (ME)

Manufacturing
04

Finlays

Manufacturing
Companies

Worked with

Locations

Projects Around the World

Articles

Recent Articles

What is Dynamics 365 Business Central?

By Stefano Boffino18th January 2024 Revolutionize Your Business with Dynamics 365 Business Central: A Comprehensive Overview   Dynamics 365 Business Central is a comprehensive business management solution offered ...

What does a Process Analyst do?

By Stefano Boffino05th October 2021 Are you optimizing your business processes? If not, you are missing out on the big picture. Every business wants to grow ...

What is a Business Analyst?

By Stefano Boffino04th October 2021 Business analysts (BAs) are agile workers who straddle the line between information technology (IT) and business to help bridge the gap ...
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