Dolce and Gabbana shop

Responsible for delivering project management and business analysis that led to improved controls and efficiencies in infrastructure and operational processes.

Duties:

  • Gathering customer requirements.
  • Leading project teams in the delivery of client requirements from inception to completion.
  • Preparing project plans, procedures and method statements.
  • Implementing and maintaining the information system (ERP).
  • Producing and updating detailed procedures documentation.
  • Supporting Worldwide subsidiaries (USA, China, Japan) on issues related to IS interface with warehouse (3rd line support).


Key projects:

  • Interface planning to exchange data between the company and its external warehouses in Italy, USA and Japan (~1,000 users, 2 years).
  • Interface management project with the YOOX online store (~500 users, 6 months).